At Studio Forever Bloom, your privacy isn’t just a policy, it’s a promise. We understand the importance of privacy, and we want you to be as comfortable as possible visiting our website and using our services. This policy outlines our commitment to protecting your privacy and handling your personal information in a safe, responsible, and transparent manner.
1. Introduction
Welcome to the enchanting world of Studio Forever Bloom, where beauty and elegance seamlessly intertwine. Immerse yourself in our exquisite collection of artwork and floral arrangements, and experience the captivating magic of everlasting high-end décor trends. Allow us to captivate your senses and infuse your life with timeless beauty. As the official website of Studio Forever Bloom, we are a creative business offering beautiful handmade original art complemented by matching floral and home decor products and services. Whether you are searching for a custom painting, a stunning floral arrangement, or a workshop to unleash your inner artist, we have something tailored just for you. By utilizing our website and placing orders with us, you agree to our terms of service, which can be found here. Please note that we may update our terms and prices periodically, so we encourage you to check back regularly. Thank you for choosing Studio Forever Bloom, where we empower you to express yourself through art and decor.Policy, providing consent to both documents in order to have permission to use our services.
2. Website Usage
Data Storage Location
We are a Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy
Studio Forever Bloom operates this website to sell our art and home decor products. Throughout the site, the terms “we,” “us,” and “our” refer to Studio Forever Bloom and the products and services we offer on this website, including all information, tools, and services available to you, the user. Accepting all the terms, conditions, policies, and notices stated here is a prerequisite for using this site.
By visiting our site and making a purchase, you engage in our service and agree to be bound by the following terms and conditions (referred to as “Terms of Service” or simply “Terms”), including any additional terms, conditions, and policies mentioned herein. These Terms of Service apply to all site users, including browsers, vendors, customers, merchants, and content contributors.
Please note that Studio Forever Bloom reserves the right to modify or update the Terms and Conditions and prices at any time and without prior notice to you. Your continued use of or access to the website after any changes have been posted indicates your acceptance of those changes.
3.General Conditions
Accepting these Terms and Conditions confirms that you are at least eighteen (18) years old. All prices stated are in Australian dollars and include GST for sales within Australia.
We mutually agree that you are strictly prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any part of the Service, using the Service, or accessing the Service or any content on the website without our express written permission.
Regrettably, we cannot be held responsible if the information provided on this site is not accurate, complete, or up to date.
Please note that there may be slight variations in colour on Artwork, as each piece is original and unique. The Artworks displayed on the website are solely representative of colour and texture. Kindly allow for some variation. We have made every effort to accurately display the colours and images of our products on our website or in the gallery. However, we cannot guarantee the accuracy of your computer monitor’s display. Rest assured; our payment system is reliable and accurate.
4.Payment Method
We accept credit cards, including Visa and Mastercard, and offer PayPal as a payment option on our website. Additionally, you can make payments in person using cash or credit card.
Money Back Guarantee:
Art is meant to be enjoyed, and we want you to love your new artwork truly. With that in mind, we proudly offer a 100% Happiness Guarantee. We are confident that you will be delighted with your purchase, but if not, please notify us in writing within 24 hours of receiving your artwork, explaining.
To qualify for a refund, the artwork must be returned in its original, unmarked condition and packaging within seven days. Please note that customized artwork is made specifically for you, hence the 50% refund policy. Delivery charges are non-refundable. Refunds will be issued once the artwork is received, checked, and confirmed in perfect condition. Alternatively, we can offer an exchange or a credit note of up to 70% of the product’s value.
5.Product Delivery
When purchasing artwork, shipping is typically calculated through the shopping cart. If this is not the case, a delivery fee will be provided and agreed upon. Once you have verified and received your complete order and Art to Art is satisfied with its integrity, we will process and deliver it. To expedite the delivery process, we recommend providing an emailed payment confirmation. Please note that orders placed on weekends or public holidays will begin payment processing on the next business day.
Delivery will be made to your front door, requiring a signature upon receipt. We will collaborate with you to schedule a convenient delivery time. You must be present at the agreed time, as failure to do so may result in additional charges for the delivery fee. Your acceptance of the delivery confirms that the artwork arrived undamaged.
A dispatch from our Melbourne gallery will be arranged when placing your order. You will receive an email or text confirmation with an expected delivery date.
Please be aware that delivery times may be subject to delays beyond our control, such as changes in shipping schedules, strikes, or carrier delays. We apologize in advance for any inconvenience caused by these unforeseen circumstances. Rest assured, we are committed to ensuring your artwork’s safe and timely arrival.
Shipping costs within Australia vary by state and will be calculated separately and communicated to you at the time of purchase. International shipping is also available and will be quoted upon request.
We take great care in transporting your artwork to you in its finest condition. Our experienced art handlers are dedicated to ensuring its safe arrival. While this may incur higher costs than standard courier companies, handling your purchase with the utmost care is crucial, especially considering that most pieces are originals.
We offer the same level of professionalism and attention to detail for our international customers.
6.Product Availability
We have a limited inventory as we primarily specialize in unique commissioned artwork pieces. However, a few items may be readily available in our stock, which we have designated as “ready to dispatch.” These items are the only ones we have marked as ready for immediate shipment. Rest assured; we will provide you with a prompt and clear response regarding the delivery of your selected item, considering our current workload.
7.Our Commitment
Studio Forever Bloom is dedicated to upholding your privacy. We are committed to collecting personal information that allows us to identify you and understand the specific details you have provided. Rest assured; we will never disclose your information to any other group or organization for any reason. Our sole purpose in collecting your personal information is to utilize it for the intended purpose you have provided it for.
We strive to maintain the utmost accuracy, completeness, and currency of the information we possess. If your details undergo any changes, we kindly request that you promptly notify us so we may update our records accordingly. Your satisfaction is paramount to us, and we want to ensure we have the most accurate and up-to-date information about you.
Should you have any uncertainties or inquiries regarding the ordering, delivery, or returns process, please do not hesitate to contact us via email at [email protected]. We are committed to promptly addressing any concerns or questions and will make every effort to provide you with a satisfactory resolution.
At Studio Forever Bloom, your privacy and satisfaction are our top priorities. We value your trust and are dedicated to maintaining the highest standards of professionalism and confidentiality.